Private Investigator Software

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Private Investigator Software
Learn about the software used by private investigators.

Learn How Private Investigators Use Software

Technology plays a key role in a private investigator’s business and in the process of investigation. Private investigators use a combination of online search tools, computer software and mobile apps to support many aspects of investigations.

Private investigator software is a general term that encompasses both the software installed to a computer, and online, web-based software. Also, software includes apps installed on tablets and mobile devices.

Private investigator software  can be used to:

  • Manage business operations such as accounting, billing, invoicing and customer contact management
  • Manage cases, including assignments, case documents, photos, contacts, interview notes, expenses and more.
  • Search for public and non-public records such as criminal histories, divorce records, address histories, driving records, financial records, and more. In addition, it can be used to manage
  • Manage communications with clients, vendors, witnesses, business partners and other investigators. This includes communication via phone, text, video messaging, walkie-talkie, chat and more.

Following is an overview of the various types of software used by private investigators.

Case Management Software and Online Services

Case Management Software – Case Management Software helps P.I.’s manage information related to investigation cases such as storing clients records, managing billing information, employee and payroll records, and more.

The latest case management solutions come in the form of cloud-based services, allowing access via computer, tablet and mobile devices from anywhere in the world. Case management software is particularly useful for larger private investigation agencies and law offices. Below are links to  out reviews of several high-quality systems:

Online Background Checks and Public Records Search

There are a number of reputable companies the ability to run background checks online. These online services aggregate billions of public records from a variety of disparate sources. Then, they offer easy online access to allow people to conduct background checks, verify facts and employment history and even find missing people. And, best of all, they are surprisingly affordable.

For example, BeenVerified offers plans that start at just over $20 per month. BeenVerfied offers search capabilities for criminal records, arrest records, people searches, address lookup, email lookups and much more. In addition,

BeenVerified provides mobile access via for iPhones, iPads and Android devices. In addition, check out our Review of Intelius and Spokeo People Search for more general options on conducting background checks, searching public records and finding missing persons.

The most powerful databases are offered by companies like LexisNexis, Thomson Reuters, Data-Trac, and IRB Search. These companies provide access to billions of public records and agency databases that allow law enforcement and investigators to find missing people, run background checks, solve cases and prevent crimes.

These solutions are typically offered in a SAAS model (Software-as-a-Service), which is a software licensing and delivery model that is offered on a subscription basis and is centrally hosted. Users access the service via a web browser on a PC, table or mobile device. 

If you’d like to learn about other service providers, Read our full list of online background check services. Also, read our review of LexisNexis Solutions for Investigations.

Mobile Phone Tracking Software

Mobile Phone Spy Software is a special type of specialized monitoring software that is used to remotely monitor cell phone use. It allows someone to monitor a user’s behavior on a mobile phone, table or computer.

It captures, incoming and outgoing calls, text message, GPS location and tracking, social media use, pictures and videos, and much more. In this section, we review four of the best Mobile Phone Spy Software tools that are used for spying on cell phones:

Mobile App Reviews

Most of the detective applications available today are designed to run on personal computers, tablets and mobile devices. To support private investigator’s need for information on the go, software technology companies are building programs that run on smart phones and tablets via small apps.

Systems designed for tablets and cell phones help private investigators run the software programs they need while out of the office on surveillance missions or traveling around the globe. 

Following are reviews of various mobile apps that are useful for detectives:

Other Private Investigator Software

Private investigators use other type of specialized private investigator software such as:

  • Facial Recognition – An overview of companies that provide facial recognition systems that analyze facial feature to identify people and traits.
  • Genealogy Search – Detectives use genealogy software to research family histories, track down long lost relatives, and build a family tree.
  • Legal and Law – Software for generating documents, forms, etc.
  • Sex Offender Search – Search for predators and criminals in your area.

Computer Monitoring and Keylogger Tools

A variety of computer monitoring software programs are available to assist in conducting investigations, computer forensics and to conduct online surveillance.

Investigators who conduct computer crime investigations or computer security investigations should be familiar with general computer programs for task such as business communications, customer relationship management (CRM), accounting, data recovery, and security. 

Following are private investigator software programs used to monitor PC activity,monitor network activity, and more. Please not that most of the solutions in the articles below aren’t as powerful as the latest Mobile Phone Spy Software:

  • Email Monitoring Software – Monitor locally, and in some cases remotely, the activity of computers. Also discusses Email Spying and other forensic tools
  • Keylogger Software – Keylogger software tools are programs that log computer keystrokes and record user activity on a computer. For example, parents can use it to keep track of incoming and outgoing messages.
  • Network File Monitoring Software – Overview of software designed to monitor and track user activity on a computer network.
  • Real Time Spy – RealTime Spy is a computer monitoring program that allows you to monitor the activity on a personal computer.
  • Spy Anywhere System – Another computer monitoring tool.

General Computing

Private investigators deal with the same challenges as any business owner. Therefore, they need to have a strong working knowledge of typical business software. Examples include various Operating System’s, such as Windows, Linux, Mac, etc.

In addition, detectives need to know about productivity software such as Microsoft Office, Google Docs, etc. Other business software includes:

  • Anti-Spam Tools & Resources – Learn how to use spam protection tools to filter your unwanted email and protect your identity.
  • Anti-Virus Protection – In today’s age of hacking an scam, it is critical that you protect your computers from viruses, malware, and keylogging software used by hackers.
  • Voice Recognition – Voice recognition to help you translate verbal notes into text while you’re on a surveillance mission.
  • Web Browsers – A list of the most popular web browsers. We recommend using Google Chrome.
  • How to Setup a Website – This article provides advice for establishing an online presence for your investigative business. You’ll find helpful tips on web design software. In addition, we offer suggestions for content management tools. And finally, we suggest some web hosting options.

Online Search Tools and Software to Avoid

A variety of online search programs are available to help with looking up information online. The most common private investigator systems search for people, look up addresses and phone numbers, and conduct background investigations.

Beware of such programs as Net Detective and Urgent Detective that claim to offer free background check capabilities. They are of little value to the serious professional.

  • Net Detective Online – This online detective program claims to help you find everything from criminal records, divorce records, and driving records. However, it is little more than an outdated address search or white pages search tool
  • eDetective – Yet, another online search tool that claims to provide free background check capabilities. However, it is simply a scam. We do not recommend its use.
  • Urgent Detective – Another online search tool that claims to provide free background check capabilities.

We tested each of these services and do not feel they live up to the claim of offering free background check capabilities. You are unlikely to find a legitimate service that provides a truly free background check. Most of these are simply free (and weak) public records searches.

Notes:

You don’t necessarily need a to be a private eye to use many of these programs and apps. Nor, do you need to be licensed. However, some companies may require certain types of various certifications to confirm that you are operating a valid business and have a need to access information for legitimate business reasons.

Questions and Comments

If you have any questions about private investigator software, please leave a comment in the pages’s comment section. View a list of all of the posts in this category.

Michael Kissiah is the owner of Brandy Lane Publishing, LLC, which owns and operates a small portfolio of websites, including eInvestigator.com. Michael created eInvestigator.com more than 20 years ago after working as a private investigator in the state of Florida. Since that time, he has become an expert at how to find information online and has written over 1000 articles on topics related to the investigation industry. In addition, he is the author of the "Private Investigator Licensing Handbook", available at Amazon.com.

6 COMMENTS

  1. Do you guys provide soft ware for MPI (military police investigator)? We are looking for a soft wear that could help us out. Could you please let me know what you provide and the cost of the software? Thank you.

  2. I need to pull up a fishing license for three individuals in Alaska; however, the Alaska Fish and Game requires a notarized signed letter from each individual I am looking into. This kind of defeats the purpose of looking into these individuals. How do you circumvent this and obtain the licenses without their knowledge?

    Thank you.

    • Sounds like a tough one. Many states allow verification of professional licenses online, but I don’t think fishing licenses are considered professional licenses.

      Earlier this year, Alaska enacted legislation that allows fishermen to carry electronic licenses on their smartphone. This is intended to make it easier for law enforcement to verify that they have a valid license.

      These are just ideas, but since law enforcement can check, perhaps you might try to contact law enforcement in the appropriate city or town for assistance.

      Another option might be: Contact the Alaska Professional Licensing division’s Investigative Unit at investigations@alaska.gov. They might be able to point you in the right direction.

  3. I need a private investigator to investigate to investigation online for me I have really weird things in my phone and I think it’s my boyfriend I don’t want to believe it could you please call me my name is Rachel Allen my phone number is 573-721-2546 thank you.

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