Harassing Phone Calls from ABT SRBI
Many people receive complaints from frustrated users who receive harassing and abusive phone calls from phone number 239-415-4400, which belongs to a telemarketing research company named Abt SRBI. Some people have been the victim of Abt SRBI Harassment via multiple harassing phone calls from the company each night, even into 2019.
The company ABT SRBI is a subsidiary of ABT Associates, and they claim to be a “full-service global research organization, with a track record of quality.” There are thousands of complaints and adverse reports online from frustrated, annoyed, and angry individuals who have received calls from this company, many from the phone number 239-415-4400. The telemarketing company has a long history of bending and perhaps even breaking the law.
How The Company Makes Harassing Phone Calls
ABT SRBI, a subsidiary of ABT Associates, makes calls around the clock, ignoring do-not-call lists such as the National Do Not Call Registry. Sign up for the Do Not Call Registry if you haven’t already. We highly recommend registering every phone number you own, including cell phone numbers and business lines. Your registration will never expire, despite what some fraudulent telemarketers and scammers might say.
The Abt SRBI Harassment call usually comes at the same time each night and is usually from the phone number 239-415-4400. However, with today’s spoofing technology, the call may come from just about any number. Also, they may try to catch you at other times of the day. When the call is answered, the representative says something like:
- We’re surveying the military. Has anyone in your household been deployed to IRAQ? Afghanistan?
- We’re surveying people on behalf of the IRS. Can we ask you some questions?
- We are following up on a letter we sent you.
- We are calling on behalf of the health department. Would you be interested in completing a short survey?
If you ask the SRBI representative to remove you from their calling list, they will hang up immediately. You will receive a busy signal if you try to call the number on your caller ID. Regardless of the deceptive statements on their website, this does not represent “quality research” and does not benefit society in any way.
How to Handle Abt SRBI Harassment
The first option for dealing with annoying callers is hanging up on them. Then, block the call. However, this won’t stop them from repeatedly calling whenever they want to bother you. Building a case against them is the best approach if you genuinely want the calls to stop.
Each time you receive a call, make a note of the following information:
- Caller ID Name, usually shown as “Abt SRBI,” although they may have changed the identifier to get around complaints from callers
- Phone Number, usually 239-415-4400, but may be any other number (even one you know or recognize)
- The date of the call
- The time of the call and the approximate duration (length)
- Name of the caller, if you can get it (individual callers can be penalized by law enforcement)
- Take note of everything they say, including the questions they ask
- Make a record of any harassing activity
How to File a Complaint Against Abt SRBI and the Phone Number 239-415-4400
- Visit the Do Not Call Registry at www.donotcall.gov.
- Click on the “File a Complaint” button on the left.
- Read the information and click on “Continue.”
- Enter the required information about the harassing telemarketing calls from SRBI. Please include the number they called (your number) and the number they called from (it may be spoofed, but include it anyway).
- Be sure to leave a detailed explanation of what happened. Please provide details about the call, how rude they were (did they hang up on you), and did they ask questions that could lead to identity theft. Also, note how often they called and at what times.
Please note that complaints go into a secure online database and are made available to civil and criminal law enforcement agencies. While the FTC does not resolve individual consumer problems, your complaint will help the agency investigate the company and could lead to law enforcement action or fines. The more complaints people file against this company, the more likely law enforcement will investigate.
If you need information about the company to include in your official consumer complaint about Abt SRBI Harassment, you can find the SRBI website at srbi.com.
File a Complaint with Other Organizations
If you’re one of the thousands of people who receive calls from 239-415-4400 and want ABT Associates to stop calling and pestering you, hit them where it hurts and gets them in trouble with governing agencies. There is no reason a legitimate research company should torment people in the name of “research.” In addition to filing a complaint with the Do Not Call registry, file a harassment complaint with the following agencies and councils:
- Better Business Bureau
- National Council on Published Polls (NCCP)
- Council of American Survey Research Organizations (CASRO)
And don’t forget to report it to your local eyewitness news channel’s investigative team. They are usually very good at investigating such consumer harassment complaints.
Be sure to reference their parent company ABT Associates, and their subsidiary ABT SRBI in your complaint.
If you’d like to see what others are saying about them, do a Google search of the company name and the word harassment or harassing. You’ll quickly find evidence of similar headaches experienced by many other people.
Also, with widely available spoofing and robocall technology, it is doubtful this company will continue to use the same phone number published in this article. More than likely, they continue to operate using numerous other numbers.
If you’ve been a victim of Abt SRBI Harassment and its techniques, comment below to help warn others about their business practices. We regularly receive abusive comments and emails from employees claiming to work at the company!
Hopefully, they will learn from their mistakes, and at some point, they will start operating within the law and as a reputable business.
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