Background
Checks: How They Can Help Better Protect Your Small Business
Against Crime
If you run a small business, you've got a lot of worries.
Besides all the normal concerns like competition and pricing
and location and customer service... now security has become
increasingly important. You face the threat of theft, fraud,
embezzlement, scams... the list seems almost endless.
When you're in business, you can run up against...
- Suppliers who provide shoddy goods that you don't discover
until after you've paid for them
- Customers whose orders you promptly fill but who wiggle
out of paying
- Employees who rob you of everything from supplies and
equipment to cash and services.
The Federation of Small Business - a British business group
reported that over half (58%) of all small businesses in the
UK suffered at least one crime during a recent two year
period. They concluded:
"Crime, and the fear of crime, can directly impact on day to
day business activities. It can damage a business image,
resulting in the loss of existing customers and
deterioration in the quality and range of services offered
by the business, which will limit turnover (profits) and
restrict business development."
When you run a small business, it's up to you to look out
for your company. But how?
Background Search Services on the Web Provide an
Economical Answer
Many of the problems that small businesses face in trying to
deter crime can be helped with information available on the
Internet. You can use 21st Century technology to get the
better of the crooks and thieves and scam artists.
But if you're not familiar with what's available, you may not
realize all the important things you can find out with a
good background checking service.
It used to be expensive to check into someone's background
to see if they were hiding anything. You had to hire a
private detective or pay big bucks to an investigative
agency. Not today - not with Internet databases so readily
available to us. Some of the services are free. However, a
business will benefit most from the more in-depth background
checking services.
These higher quality services usually charge a fee to
subscribe, but it's smaller than you'd expect - especially
considering the volumes and usefulness of the information
they provide. A year of service is often less than what
you'd pay to bring in lunch for a staff meeting. Plus, the
paid services are kept more up-to-date and are typically
faster and easier to use.
Sometimes referred to as Internet Detective sites, or
Personal Search sites, the website based services give you
the low-down on all kinds of formerly-hidden information.
Here are the types of things you can and should be looking
into for the protection of your business...
Criminal Background Checks
Any time your business is dealing with someone you don't
know, you should run a quick check to see if they have any
history of criminal activity. It's very simple to find out
about:
- Criminal Records
- FBI Records
- Prison Records
- Sex Offender Status
You have access to their entire criminal history if there is
one. With violence in the workplace such a major issue, a
simple criminal check can be a very effective way to avoid
problems before they happen.
Background Check
for Employment (Pre-Employment Screening)
If you've got a small business, you should be pre-screening each
person you consider hiring. No matter how professional, or how
harmless, they appear.
A small print shop franchise in Florida hired an especially
friendly fellow as their bookkeeper after the owner got too busy
to handle it himself. The new employee didn't offer much in the
way of references but he sounded like he knew what he was doing
and - big plus - he agreed to work cheap. The owner figured he
would save money hiring the guy. He figured wrong.
The bookkeeper drained more than a hundred thousand dollars out
of the company before they found him out. Turned out he'd
previously been charged with embezzlement. Something a criminal
background check would have quickly turned up.
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Background Check
Existing Employees - Make it a Condition of Employment
You shouldn't check only new hires. Over time, employees can
develop habits and get involved in activities you'd never
suspect. So you should regularly check on existing employees.
Note: this is something you should get legal advice for - but
generally if it's a condition of employment and you let them
know in writing, it's not invading privacy. You entrust
employees with company funds or materials that can be stolen, or
negotiating and purchasing power that can be abused. Keeping an
eye on existing employees is just being prudent.
Too many small business owners think of their company as an
extension of their family. They don't want to think ill of the
people they give jobs to. Truth is, most employees are
trustworthy. They just want to do a good job and get paid fairly
- but they see you as the boss, not their daddy. Even in real
families, the black sheep will have absolutely no conscience
about turning your good will to their good fortune. Don't be so
kindly that you end up getting taken for everything you own.
Background Check Each Company or Individual You Do Business
With
You should investigate every supplier or contractor who serves
your business. If the possibility of harm exists, then you need
to know if someone you're in business with is likely to harm
you. You can check credit, check backgrounds of the owners and
managers, check the company itself for any past criminal or
questionable activity.
Also check customers if your dealings with them permit. Most
non-retail businesses will have the opportunity to look at their
customer's backgrounds for any warning signs. Don't get left
without payment for your products or services when a quick look
up on the computer can resolve questions.
Check both suppliers and customers out. It's just good business.
Real Estate Business Transactions Are Often Easy Targets for
Crime
Real Estate often involves significant investment, both
initially and over time. Whether you're a landlord or a tenant,
you need to check out those with whom you're doing business.
Using a background check service, you can:
- Check Credit and determine if Social Security Numbers provided
are valid
- Check Tenants for past problems or criminal activity
- Check Landlords for tenant actions against them or other legal
problems
Charity and
Other Community Support
Businesses frequently get called on to support their community.
Charitable organizations often solicit donations, many times in
sizable amounts. Before you give money freely to anyone, be sure
they're legitimate by running a background check on their
organization and the principals involved. Otherwise the help you
think you're providing could turn around and hurt your business.
Final Word
Running a small business is more of a challenge today than ever
before. Use online database search services to help you protect
your business and keep you, your customers and your employees
more secure.
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