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Pretext, Privacy & Private InvestigatorsBill C-299 If you are feeling the pain of trying to collect on a debt, a child support order or a court ordered monetary award, your problems are about to get worse.
Welcome to the introduction of Bill C-299, which is seeking to ban the method of pretext (or false pretence) and/or deception used by private investigators and other related industries. Alberta Conservative James Rajotte seeks to make amendments to the Criminal Code as it relates to pretext (or false pretence) with his Bill C-299. If passed, the bill would make it illegal to obtain, or counsel others to obtain personal information on false pretence, "or" by fraud or to sell or disclose such information obtained by similar means. Also added to the criminal offence of "personation with intent," is fraudulent impersonation with intent to obtain any record containing personal information about a third party. The private sector and in particular Private Investigators do not pretext for a "fraudulent means." They do, in fact, pretext for a lawful means, as they are allowed to do so in the acts and regulations that govern them. Rajotte's bill also seeks to make amendments to the Competition Act and most importantly the Canada Evidence Act. This would ensure that any evidence obtained by false pretence would be not admissible in court. Joe L. Lai, an associate in the Business Law Department of the Toronto law firm, Fraser Milner Casgrain, wrote an article to Lawyers Weekly about Bill C-299 in November 2006. In his article he stated that pretexting could be regarded as being "morally offensive," and confirmed that buyers of personal information include law firms, financial institutions, collection agencies, private investigation firms and research companies. His interpretation is that the Bill speaks to Canada's perception of pretexting as morally blameworthy and offensive to the public and societal sensibilities, thus requiring either deterrence or compensation for victims. One would wonder if Mr. Lai has ever himself been a victim - a victim of crime, or of being unable to collect a debt, a judgment, or a child support order? Does he know the frustration of being wrongfully charged or accused, and being unable to find or subpoena a sensitive witness, because serving the subpoena can not be done discreetly without the use of lawful pretext. Will the clients of his law firm and the legal community ultimately feel the same frustrations? The concerns over pretext and private investigators stem from a recent Hewlett Packard scandal in the U.S., which continues to cause controversy. To determine the source of information leaks which were finding their way to the media, Hewlett Packard hired private investigators to obtain confidential information on journalists, and employees and board members in their company, One of the most controversial issues in this case is the use of pretext and impersonation to obtain the phone records and calling data of various people suspected of the board room leaks. The private investigators have been indicted on felony counts of identity theft, conspiracy, unlawfully accessing computer data, and fraudulently obtaining phone records. All of them are now facing penalties that could involve imprisonment. The backwash from this scandal has now found its way into Canada in the form of Bill C-299. The bill, if passed, will make any evidence that was obtained by pretext inadmissible in court. The passing of the pretext bill in its current form could cause civil unrest to the point that everyone will feel its effects - not just private investigators, but all those in the private sector who fight crime and collect our debts. Even the media could be affected. The general public will discover a justice system and due process that will fail them. With respect to the HP Scandal it might be asked, what lawful methods could have been used by Hewlett Packard to investigate their boardroom leaks? What methods or laws are in place that would allow directors of public companies to find the source of their information leaks - leaks that affect the price of stock and could ultimately lead to insider trading, thus prejudicing other public shareholders? Can owners of public companies quickly apply for court orders to obtain confidential information on individuals who are suspected of leaks? The answer is no at least not quickly. Was there a legal avenue in place to obtain these phone records.? The law, as it relates to impersonation being used by private investigators, appears to be very confusing. Many lawyers who blog on the internet argue that it will be difficult to demonstrate criminal intent and actually convict Pi's in court in the U.S. What is Pretext and How is it Used Today?
What would happen if the above situation was regarded as an illegal pretext - because the officer impersonated someone to get the information he needed? The result would be that the criminal could not be arrested, charged or convicted because pretext was considered illegal and not admissible in a court. If we were to imagine a world where public law enforcement could not use pretext, trickery, disguises, undercover or deception, it would be a world of crime and chaos out of control. All aspects of our safety could be jeopardized. And what about the private sector using pretext? Private investigators, bill collectors, private bailiffs all use these methods to obtain the information they need. There is a huge difference between using impersonation and pretext. Yet the scandal has caused law makers and regulators to blend the two into legislation. Any journalist who has ever investigated consumer fraud has probably, in one form or another, used pretext or deception to obtain information. Journalists and the media have been known to use pretext, trickery or even to set up sting operations to catch would be criminals. We read stories all the time of the paparazzi (mostly in the United States) going through the home garbage of movie stars trying to find any dirt they can, to sell a story to the media. And what about the recent NBC sting operations to catch pedophiles via chat rooms, setting up a woman to pose as an under-aged girl? For years the paparazzi in both Canada and the United States have been vicious in their tactics to obtain any dirt that will sell on celebrities. Going though garbage, surveillance, illegal telephone taps are just of the few tactics we read how they invade privacy. Yet the closest thing to a scandal has been an investigation where it was suggested that the death of Princess Diana might have been caused by the paparazzi. We watch news reports where reporters and journalists work undercover posing as a customer trying to buy a gun off the street, or a stolen car, or maybe to catch a car salesman known for rolling back mileage odometers on used cars. They lie and say they are someone else. They try and catch the person doing something wrong, under a sting, ruse or pretext and report it to the public. Like the mainstream media there are ethical members and there are unethical members who do not follow laws or have any code of ethic. While most Private investigators in Canada would not condone impersonation as means to obtain information, they would very likely condone the use of lawful pretext because their governing legislation allows them to use it. Private investigators have been using pretext and deception to catch criminals right back to the days of Sherlock Holmes. Disguises, deception, trickery and lawful pretext have always been common and essential methods of investigation. It's not just
Private investigators who use pretext as an important tool, but
also process servers, who serve
legal documents of the court. Private
bailiffs make pretext telephone calls at the homes of debtors,
to obtain work phone numbers in order to recover vehicles and
equipment. Pretext, Impersonation & The Law The most common stereotype is that private investigators are one or two-man operations doing nothing but infidelity divorce investigations, and following cheating spouses. With the changed divorce laws, there is no longer a requirement to prove adultery. The public needs to be aware that this area of investigation is very small and has only been specialized by a small percentage of investigation firms. Fraud is completely out of control to the point that most fraud units, be it municipal provincial or federal, are backlogged, some as much as a year. Victims of fraud in all aspects have felt the frustrations of trying to catch, prosecute and collect their losses from the criminals who have victimized them. Because of this, the private sector is more capable of combating fraud than public law enforcement. There are simply more in the private sector fighting fraud then in the police force. Certainly in the city of Toronto, for example, there are more private investigators (and in-house bank and insurance fraud units) then the combined staff of the Toronto Police Fraud Unit and their Major Crime Units. People need to be reminded that there is a difference between unlicensed Information brokers who sell searches without any questions asked, than licensed PI agencies. It is unregulated information brokers that are destroying private sector and causing governments to close the door on lawful access to information. PI's are licensed by government bodies. They have independent acts and regulations which govern what they can and can not do. They face fines or imprisonment for violating any legislation. It is a regulated profession. In most states and provinces the legislation is enforced by the police. A large number of private investigators are, in fact, themselves ex-police officers or ex-law enforcement of some kind. In Canada, this includes retired and ex-members of the Provincial Police forces, the RCMP and Municipal forces. After his retirement, William J. McCormack, one of Toronto's most highly respected Toronto Police Chiefs, formed an alliance as 'senior consultant and advisor' to MKD International, a Toronto private investigation and security firm. The biggest client of the private Investigation profession is the insurance industry who continue to lose the battle on insurance fraud. Billions of dollars are spent by insurance companies hiring private investigators who conduct insurance fraud investigations. Virtually all insurance companies have claim departments that are currently hiring private Investigation firms. This includes all aspects of insurance: automotive, casualty, disability, corporate liability, property, marine, and surety, just to name a few. If you were to spend a 'day in the life' with the majority of investigation firms in North America, it would be instantly discovered that 60% or more of investigation firms are working for insurance companies, and/or their legal counsel, fighting fraud. This also includes claims relating to mortgage and bank fraud. The remaining percentage includes banks, trust companies and finance companies who hire PI's in relation to fraud and collection. The legal community, (both criminal and civil) who seek litigation support, use private investigators in almost every area of law. Lawyers, insurance adjusters and their claim departments would agree that private investigators are an important part of the process when it comes to investigating insurance fraud, or claim investigation and inquires in general. When Canada initially drafted its privacy legislation, The Personal Information Protection and Electronic Documents Act (PIPEDA), it initially left behind a number of organizations in the private sector, and did not give them "Investigative Body Status". It was initially interpreted that anyone who did not have "Investigative Body Status" could not investigate someone without their consent. This interpretation included private investigators and insurance adjusters. Imagine a private investigator doing an insurance disability investigation for an insurance company that suspected one of their claimants was faking an injury. The legislation, in its initial stages, could have been interpreted to state that the private investigator must ask the claimant's permission to investigate, follow and video tape the cheating claimant. It's possible the PI would have had to disclose the report to the person investigated, if requested. Even insurance adjusters were affected. Imagine an insurance adjuster doing a suspicious fire investigation not being able to investigate a suspect, unless he told the suspect in advance and asked his permission to investigate him, and then later having to reveal his report to the suspect, if asked. Thousands of dollars were spent by various associations to amend the legislation to give private investigators and other bodies "Investigative Body Status." In the spring of 2004, various investigative and insurance associations successfully managed to get changes in the legislation. Licensed Private investigators who were good standing members of professional PI associations were allowed to investigate without consent and not disclose their reports, with various exceptions. While all of the exceptions can be listed by viewing a copy PPIEDA, in layman's terms the most important ones were:
In order to understand the importance of the private Investigation industry, here are some examples of the work conducted by PIs. Listed below are also some of the problems with the current privacy legislation, and the up-coming proposed pretext legislation: Adoption Background Investigation Child Support
Corporations hire private investigators Copyright, Trademark Industrial Design Criminal Defense & The Wrongfully Accused Debt Collection Skip Tracing & Recovery of Assets Honesty Shopping
Insurance Investigation Undercover Investigation Underground Economy Vehicle Theft The Back Fire of Privacy Legislation In Provinces like Quebec and Alberta, PI's have no access to government motor vehicle information. They can't even run a license plate to follow an insurance claimant or a driver's record to see previous driving infractions. How are we expected to do insurance claim investigation if we have no access to vehicle or driver information? How is a PI supposed to help a person enforce a judgment or child support order when for the most part credit bureaus make it virtually impossible for PIs to have access even if they have a certified copy of a Judgment or Support Order? The credit bureaus are already under scrutiny by the media because of impersonation and credit card fraud concerns. Mortgage Fraud is out of control rest assure it will be a matter of time before the computerized land registry system will panic and closed to the private sector. It will only be lawyers and real estate agents who will be allowed access. How do we then conduct mortgage fraud investigations when we can't even do a title search on suspects that might own other properties? The newest growing scam which is similar to mortgage fraud is where fraudsters register a loan on your vehicle and skip out with the money. Someone who owns a luxury car for example wakes up one morning and finds their vehicle has be seized because a fraudster registered a loan against the vehicle and absconded with the money. The bank bailiff then seizes the vehicle right in your driveway. The insurance companies are going crazy with this new scam and many don't even understand how it the scam works. All they know is that claims are coming out of the woodwork. While the police are involved in investigating these crimes so is the private sector. In order to investigate this crime we need continued access to both the Driver Record information and the Personal Property Security Registration system. PI's in Ontario have been fortunate to have continued access driver vehicle information but this crime is Canada wide problem and we need access in every Province not just a few. The private sector is convinced these bodies of information will also panic and again cut off the private sector. We are the ones that investigate these crimes on behalf of the banks insurance companies and their legal counsel. There are not enough police in the world to combat this problem. The information bodies continue to panic because of privacy concerns and then close the door on the very industry that help to resolve to the problem. Legal Community Already In Trouble How is anyone expected to find not only the bank account on a person but the actual branch so a garnishment can be issued? Even then there is virtually no way of discovering if there is money in the account before you spend the money on legals to complete the garnishment. Sometimes a credit bureau search can give leads but this door is already closed on some agencies. Don't look to the banks to give up confidential information on their customers. The banks continue to have tightened their reigns because of fraud concerns. Depending on the Province where you live you might be able to do a vehicle search to find vehicles in a person's name. A lien search also has to be conducted to make sure there are no liens on the vehicle so it can be seized. It's just around the corner that access to these doors will be closed if not completely. If Private investigators are not allowed to use trickery or pretext to obtain personal information such as a home address or employment how do we find employment on our debtors? A credit bureau search might help if access is available. What if the person is a participant in the underground economy working at a job for cash? The only way this can be found out is via a pretext call (trying to get a work number from someone at the household) or to follow the person into work at expensive surveillance rates. There is no other way in the world to know where a person is working under the table then to follow them. If PI's are allowed to use expensive surveillance to follow debtors into to work this is costly and will create more controversial privacy concerns. Lawyers will argue in this article that they can perform expensive judgment debtor examinations where debtors are compelled to come into an examination and reveal their assets under oath. If the debtor fails to show up the debtor can be committed to jail. Very often debtors who have been ordered into examinations do nothing more then lie and cover their tracks either before or after the examination. While a debtor can be committed to jail for not attending the examination the public needs to know that the debtor is in fact being committed to jail for failing to comply with the order to attend. It has nothing to do with not paying. The process which is known as Warrant of Committal is not a collection process it's a punishment process for not showing up to the examination when ordered. Our monetary awards in our court system continue to become worthless pieces of paper. Recipients continue to feel the pain trying to find their defendant/debtors and collect on their money. There is simply one road block after the other being unable investigate where the assets are. The televised O.J. Simpson case is a classic example. These civil plaintiffs who have won their judgment against Simpson continue to chase him with one road block after the next. The Resolve What Can We Expect While privacy advocates continue to applaud the Privacy Protection legislation and will no doubt support pretext legislation. But will they will support the legislation when they themselves have become personally victimized by crime, wrongfully convicted, or discover the impossibilities of trying to collect a debt, judgment or child support order. Fraud is the worst it has been in the history of man kind. With computerization, the internet, and the sophistication of scanners and copying machines the problems will remain out of control at alarming rates. Fighting crime can not be resolved by public law enforcement alone. Should every security guard in our malls and buildings be replaced by police ? There is no better time then right now to be a criminal and in particular committing the crime of fraud. Would you rather have ten thousand or a hundred thousand fighting the war on crime? The privacy of criminals, debtors and those who are participants in the underground economy who refuse to pay income tax are now protected under federal acts. The private sector that would seek to catch, collect or prosecute these people will continue to be legislated having their tools removed from them year after year with no exceptions. While we should all be supportive of privacy legislation we must all be aware of the backfire. There has to be legislated exceptions to give victims rights to by pass the protection of personal data when it comes to the examples given. Many are intimidated by the work conducted by PIs only up until they need the help of one or anyone in the private sector for that matter. Once you feel the pain of being a victim of crime, wrongful prosecution, or have a judgment, child support order or a debt that can't be collected you will feel the frustrations of the private sector that would serve to help you but can't. Private investigators, security guards, forensic accountants, insurance adjusters, and employees of in house bank fraud departments may find themselves in a jail long before their targets of investigation. Their punishment for their methods may be more than the offences they were investigating. About the Author Kevin Bousquet can be seen giving lectures advocating on ways to combat fraud and changes to Adoption in Ontario with the Adoption Counsel of Ontario. Kevin Bousquet has his own TV show "Undercover With Kevin Bousquet" where shows depict real life examples of fraud, victimization, and the work conducted by the Private Sector. His show can be seen satellite, persona cable or streamed on the Internet at www.resourceschannel.com/programs-undercover.html |
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